• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2011 12:01 PM

HP Recommended

I paid $230 for pc set up & wireless installation.  I made the appointment 2 weeks ago.  Apparently, HP sub-contracts this service with a company called Barrister Global.  I called yesterday to confirm the appt. which was to be today btwn 8 & noon.  At 10 AM I called...."oh yes, the technician was coming and had confirmed yesterday"...but they would contact her to get an ETA.  At 1230P....30 minutes after scheduled appt...I called since I still had heard NOTHING.  Suddenly:  "oh, the technician can't make it."  Supposedly they are trying to get someone else here today...but 90 minutes later I have heard NOTHING!  I have emailed Barrister telling them about this poor service.  Without immediate resolution, I will return the pc to HP and tell them the problem was Barrister. 

 

Additionaly, I don't get paid when I don't work.  I have sat home all day...no pay.  Who's going to compensate me for THAT??

1 REPLY 1

‎04-12-2011 03:13 PM

HP Recommended

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message.

Thank you.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.