Showing results for 
Search instead for 
Did you mean: 
Level 1
11 4 0 0
Message 1 of 1
Flag Post

Problems Logging In

HP Recommended
My HP account



New to the HP forums. Have effected a couple of posts.


However, I am encountering continual problems logging in.


1) I click on the "You can view the answer here" link in the email I received from the forum.

2) Enter my userid, click next.

3) Password page appears.

4) Enter my password, click next, and... **nothing** happens -- the page just sits there -- have been waiting over 15 minutes this time. (The page is still sitting there -- in another tab).

5) I go back to the email I got from the fourm and click on the "You can view the answer here" link. (This opens another tab in my browser.)

6) The page shows I am *not* logged in.

7) Somehow, boucing back and forth between pages seems to recognize that I am logged in -- on my last visit, I clicked on the "Post New Question" link and then it shows me logged in.


Very frustrating.


Does anyone know what's going on?




0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation