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Proud of HP - Proactively replaced the battery when I only sent it in for new keyboard!

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We sent in an RMA for the keyboard on my laptop (total garbage, keys popping off not from abuse or anything like that) . Anyway, had 6 days left on the warranty and I totally forgot about the battery issue when I called so I figures oh well.


They replaced the keyboard and I guess noticed the error about the battery and replaced it as well.


Thanks HP!


I already bought 2 new ASUS laptops but this one has been pretty great as well.  Would have just continued to use it but couldn't live without a computer for 5 days!

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