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RoniHermony
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Re: How to change my nick - My donation - Roni

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 Thank you for contacting HP Customer Care.
>
> We regret to inform you that after checking your warranty on our systems, your product is no longer covered by HP warranty.
>
And so.....

My response:

 

Are you seriously wanting that I add to the US Soldier's U-tube movie from Iraq?
Of course the printer is no longer under warrenty!
Is that a reason that you should no longer assist a long term client?
You have all the history of the last problem with the service ticket included. It is the same problem repeating over and over - sometimes I have manged to reinstall but this time the printer just won't communicate with the computer - no way! Last time you sent a patch - this time the patch won't work.
HELP ME or I'll buy a Canon!
Also when I answer the questionnaire - and I will - I will give you zero on all the answers....by the by, you (HP Custojmer Service) absolutely didn't answer when I sent a query regarding my HP Ipaq PDA 3000 series so......
Have a nice day!
Roni Hermony

 

I did not get a reply! 

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WendyM
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Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

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