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Recovery Software not working

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Dear Sir\ Madam

I am using HP Laptop which has the following specification

Model NO.- Hp Pavilion TX2009AU
Product No.- KK800PA#ACJ
Serial No.- CNF8124H8J


Purchaser Name- Rakesh Kumar Pandey

Purchase Date- 30 June 2008.


Sir\ Madam, the operating system of my laptop is corrupted and the recovery DVD is not working and the DVD provided by you is crashed, so I need your help to sort out my problem. So please send me a new DVD or recovery software on the address given below:


<text deleted>


Thank You.

Rakesh Kumar Pandey.

Message Edited by WendyM on 07-07-2009 12:41 PM
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Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you need to contact HP directly about their products or services, please use the link below:

This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.


Wendy M - HP Support Forums Moderator

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