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MacaMaca
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Solved!

Remove my HP ID and register account again

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My HP Account
Microsoft Windows 10 (32-bit)

Having problems not being able create cases in My HP account.    Can I have my account deleted so I can reregister.

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Echo_Lake
HP Support Agent
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Message 2 of 6
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@MacaMaca

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that you are wanting to create an account with HP, to provide an accurate resolution, I need a few more details:
 

  • Are you getting any error messages while creating an account? 
  • Have you tried with a different email address?

This HP YouTube video should help you to Register for a MyHPSupport Account: https://www.youtube.com/watch?v=1SUKVqDRcFE&ab_channel=HPSupport

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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Echo_Lake
HP Support Agent
HP Support Agent
25,679 25,614 1,197 1,240
Message 2 of 6
Flag Post
HP Recommended

@MacaMaca

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that you are wanting to create an account with HP, to provide an accurate resolution, I need a few more details:
 

  • Are you getting any error messages while creating an account? 
  • Have you tried with a different email address?

This HP YouTube video should help you to Register for a MyHPSupport Account: https://www.youtube.com/watch?v=1SUKVqDRcFE&ab_channel=HPSupport

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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MacaMaca
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Message 3 of 6
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Registration the problem with my current account.    Can I have my current email account[Personal Information Removed] removed or deleted so I can re-register that same email address as per link you sent me.

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MacaMaca
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Message 4 of 6
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I do not get this logon screenI do not get this logon screen

 

I do not get this MyHPSupport logon screen at all.    So I cannot create cases against warranty items.   Please delete my account so I can register again.   I do not receive any errors.   Thank You

 

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BiancaS
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Hi there! 🙂

 

Soon you'll be contacted by someone else in our team to proceed with the request.

 

Kind regards,

 

BancaS.

I work on behalf of HP.
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MacaMaca
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I have been registered and can now create cases.   Thank You

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