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‎11-27-2024 03:36 PM

HP Recommended
Product: HP Pavilion All-in-One PC 27-ca1000a IDS Base Model
Operating System: Microsoft Windows 11

I renewed Smart Friend.  I have an acknowledgement.  I have an order number.  But I have not received a download.  Or maybe I accidentally deleted the email. I have a phone number but I get people with accents that I can't understand because I have bad hearing.  I need a website for troubleshooting Smart Friend via email, please.

JGL7

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1 REPLY 1

‎11-28-2024 05:03 AM

HP Recommended

Hi @jgl7,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get more details on that, I recommend you reach out to our phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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