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04-05-2021 03:55 PM
Hey I've placed a order for a desktop on March 13 the shipment date was supposed to be April 2 and delivered by April 8th. Well now I got a email saying a delay happend and revised date is April 13 and will be delivered by the 19th. I'm wanting to know if a refund is possible if the order has been shipped nor began assembly.
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04-06-2021 03:39 PM
Once your order is placed, it cannot be edited. If a change is necessary after order placement, we have a limited amount of time (one hour) to cancel and resubmit the order. However, if your order has reached processing status, the order will not be cancellable.
04-06-2021 03:41 PM
I called yesterday the operator guaranteed that I would ship on my revised date and possibly earlier. Hopefully... I made the guy say it 3 times, just for confirmation he told me they're getting parts for their warehouse comming in and mines is basically almost done being built.