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Finesse254
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Solved!

Revised shipment date I want a refund

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Pavilion gaming desktop TG01-0023w

Hey I've placed a order for a desktop on March 13 the shipment date was supposed to be April 2 and delivered by April 8th. Well now I got a email saying a delay happend and revised date is April 13 and will be delivered by the 19th. I'm wanting to know if a refund is possible if the order has been shipped nor began assembly.

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Lionbot0718
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I ordered OMEN 30L Desktop GT13-0380t on Feb 16, 2021. It is supposed to ready to ship within Mar 02 and delivered by Mar  16. But first time revised shipment date delivered by April 8 now April 22.

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Finesse254
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Wow so it was revised twice?

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Lionbot0718
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Yes! 

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Lionbot0718
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Once your order is placed, it cannot be edited. If a change is necessary after order placement, we have a limited amount of time (one hour) to cancel and resubmit the order. However, if your order has reached processing status, the order will not be cancellable.

Finesse254
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I called yesterday the operator guaranteed that I would ship on my revised date and possibly earlier. Hopefully... I made the guy say it 3 times, just for confirmation he told me they're getting parts for their warehouse comming in and mines is basically almost done being built.

Lionbot0718
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Frist time they guaranteed me delivered by April 8 too.

Now April 22!

Hope you get your desktop soon!

Good Luck!

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