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Monster_Zero
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Message 1 of 2
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SMARTFRIENDS IS A RIPOFF SCAM FROM INDIA ASK $70.00 USD TO CANCEL

HP Recommended
pavillion 570-003w
Microsoft Windows 10 (64-bit)

I paid 14.99 USD to get problem fixed- It was determined my CPU fan is broken. $358.00 to FIX.  I THEN WANTED TO CANCEL SMARTFRIENDS SINCE I KNOW OS AND SOFTWARE WELL BUT WANTED TO GET THE COMP BACK TO FACTORY SETTINGS AND THEY SAID IN ADDITION TO THE 14.99 FOR THE INFORMATION IT WILL BE EXTRA 70 DOLLARS TO STOP USING SMART FRIENDS. I RESISTED AND THEY ARE SUPPOSED TO CALL BACK BUT PEOPLE HERE ARE SAYING THEY NEVER CALL. 

 

DO NOT USE SMART FRIENDS.

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Monster_Zero

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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