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Sent my laptop for repairs now they changed the date I will get it back and it’s too late.

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Spectre x360 13in

I sent my laptop out for repairs on 8/19/2020. Hp said they received it and I would be getting my laptop back on 8/24/2020 after they repaired it. But now I get a message saying that I won’t get my laptop back until 9/11/2020. But I start college on 9/01/2020. I need my laptop back ASAP. 

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HP Support Agent
HP Support Agent
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@Begin Welcome to HP Community!


I understand your concern and I have brought your issue to the attention of an appropriate team within HP.


They will likely request information from you in order to look up your case details or product serial number.


Please look for a private message from an identified HP contact.


Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

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