• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-19-2020 04:32 AM

HP Recommended
Product: HP 14T-DV000
Operating System: Microsoft Windows 10 (64-bit)

I ordered 2 units of HP  Pavilion 14T-DV000 online on December 1st 2020. Estimated ship date is December 17th 2020 and delivery date is December 23rd 2020

 

However today Saturday December 19th 2020 I still haven't received any email about  tracking number and there was also no update about my order status when I checked online . 

 

I was wondering if there could be a delay but I also haven't received any email about it ( HP website said if there was a delay I will be advised through email the business day after my estimated ship date )

 

Anyway I decided to email HP customer service and the respond was they revised my estimated ship date to January 4th 2021 so I probably will get it on January 10th 2021 ( assuming there is no more delays on my order ) 

 

I really don't know what to say now. I am just disappointed because I bought these 2 units for my kids Christmas gifts and they will not get it on Christmas Day 

 

 

 

1 REPLY 1

‎12-21-2020 02:12 PM

HP Recommended

@SuperDav3

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.