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Shipping Delay Will Ruin My Kids Christmas :(

HP Recommended
HP 14T-DV000
Microsoft Windows 10 (64-bit)

I ordered 2 units of HP  Pavilion 14T-DV000 online on December 1st 2020. Estimated ship date is December 17th 2020 and delivery date is December 23rd 2020

 

However today Saturday December 19th 2020 I still haven't received any email about  tracking number and there was also no update about my order status when I checked online . 

 

I was wondering if there could be a delay but I also haven't received any email about it ( HP website said if there was a delay I will be advised through email the business day after my estimated ship date )

 

Anyway I decided to email HP customer service and the respond was they revised my estimated ship date to January 4th 2021 so I probably will get it on January 10th 2021 ( assuming there is no more delays on my order ) 

 

I really don't know what to say now. I am just disappointed because I bought these 2 units for my kids Christmas gifts and they will not get it on Christmas Day 

 

 

 

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@SuperDav3

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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