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KayleS0509
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Message 1 of 3
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Shipping time is outrageous.

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HP Envy

I am completely outraged with the shipping time of my computer. I originally ordered it on January 21st and it was set to ship on February 12th, and then February 13th, and now February 29th. I am super upset because I was expecting to get this computer as soon as possible due to the fact that I need it for school? Is there anything I can do? I am considering never doing business with this company again. 

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asmita6658
HP Support Agent
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Message 2 of 3
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Hi @KayleS0509

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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idtinan
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Message 3 of 3
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I  have the same problem. In my case, I ordered on Jan 19th, estimated ship on the 10th of Feb, but now it's delayed to March. It's unacceptable for a laptop to take that long to ship. We all need our laptops for work/school, I'm disappointed with HP so much.

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