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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

To whom it may concern,

 

My computer has just been hacked and I was devastated. I called HP support on the 1-800 number for help...and I got help ! The professional's name is Slim (based in Tunisia) and with patience and utmost professionalism he restored everything that could be salvaged from my computer. He spared no effort nor his time. I needed to let HP organization know that with expertise like that among your support team, there is no doubt that my next computer will be an HP product and I'll make sure to let everyone know among my friends and business relatives this exceptional experience I had with this great technician. Once again, thank you Slim...you made me feel very important as a customer, I won't forget.

 

Á qui de droit

 

Mon ordinateur vient d'être piraté par des «hackers» et j'étais dévastée.  J'ai téléphoné la ligne de support technique 1-800 de HP pour de l'aide et...c'est exactement ce que j'ai reçu ! Le prénom du professionnel qui m'a assisté est Slim. Il est basé en Tunisie. Dans un français impéccable avec patience, gentillesse et une grande expertise il a rétablit toutes les fonctionnalités de mon ordinateur qui pouvaient l'être. Il n'a ménagé ni son temps ni ses efforts. Je voulais, par ce témoignage, laisser savoir à l'organisation de chez HP, que compter des professionnels de haut niveau comme Slim fait toute la différence. Vous pouvez être assurés que mon prochain ordinateur sera un HP et qu'à mon tour, je ne ménagerai pas mes efforts pour laisser savoir à mon entourage professionnel et mes amis, l'expérience extrêmement rassurante que je viens de connaître avec ce technicien hors pair. Encore une fois Slim, je te remercie de prendre ton travail à coeur comme tu l'as démontré, je me suis sentie comme une cliente importante et ça, je ne l'oublierai pas.

1 REPLY 1
HP Recommended

Ça va @lyneblan ?

 

Il ný pas de quoi ! Welcome to the forum and I hope we see participating around here too! 🙂

 

Amicalement,

 

Russ

I worked for HP.
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