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‎06-30-2020 04:11 PM

HP Recommended
Product: Hp laptop
Operating System: Microsoft Windows 10 (32-bit)

I bought a new $600 hp laptop for work only but can't sign into my works online website. It keeps saying end user accepts post requests. I sent a get request. I paid $53 to hp's tech support team who couldn't fix it, been on conference calls with our tech guys from my company for 2 weeks straight and they can't fix it. Has anyone ever heard of this problem? If you have please help!!! Feel like I just threw $650 right out the window. Thank you

1 REPLY 1

‎06-30-2020 07:18 PM

HP Recommended

@DHOFFSET I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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