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JessikaV
HP Administrator
HP Administrator
621 537 41 1,637
Message 11 of 13
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‎12-14-2020 05:31 AM

HP Recommended

A last question, the product it is in warranty?

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
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os270
Author
Level 1
7 6 0 0
Message 12 of 13
Flag Post

‎12-14-2020 05:38 AM

HP Recommended

Actually I couldn’t search with the serial number and product number.

 

It’s an hp kvm that has lost password and we cannot access it. We could not find the password and we want to reset it. 

Regards, 

alshehri

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JessikaV
HP Administrator
HP Administrator
621 537 41 1,637
Message 13 of 13
Flag Post

‎12-17-2020 06:29 AM

HP Recommended

Sorry for the delay, to speed up the handling of your case you can make a post in Community https://h30434.www3.hp.com/t5/forums/postpage/choose-node/true describing your problem with the equipment and one of our experts can help you without the need to open a case in the support area.

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
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