Support account deactivated

[JessikaV]

A last question, the product it is in warranty?

JessikaV
HP Support Community Administrator

[os270]

Actually I couldn’t search with the serial number and product number.

It’s an hp kvm that has lost password and we cannot access it. We could not find the password and we want to reset it. 

Regards, 

alshehri

[JessikaV]

Sorry for the delay, to speed up the handling of your case you can make a post in Community https://h30434.www3.hp.com/t5/forums/postpage/choose-node/true describing your problem with the equipment and one of our experts can help you without the need to open a case in the support area.

JessikaV
HP Support Community Administrator