Hi. My year and a half old pavilion x360 died. I brought it to Best Buy, which is where I purchased it, to get it fixed. They weren’t able to and suggested I contact HP directly to see if it can be repaired. I have literally spent the last hour trying to connect with a real human being to no avail. I keep getting caught up in the virtual chat. The troubleshooting items have already been done by Best Buy. I want to talk to a real person to find out what my options are to see if they can repair it. Also, I am very upset that my computer is dead after only having it a year and a half.