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T620 bios update issue

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we have received new Hp thin clients t620 in our office. When we went for image it asks to update Bios to 2.13 version which is latest. But when we connect USB to update, the USB doesnt come up to install .exe file. Also let em know how to do bootable USB for this bios .exe file. We always face thsi issue. Except C drive doesnt show up anything.

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