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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-15-2011 03:29 PM

HP Recommended

OK I AM FRIGGIN BEYOND MAD!  YOU PEOPLE ARE SUPPOSE TO BE AN AMERICAN COMPANY, BUT YET YOU OUTSOURCE YOUR TECHINCAL SUPPORT TO COUNTRIES OUTSIDE THE UNITED STATES AND CAN NOT GIVE AUTHORZATION FOR ANYTHING.  THERE IS NOWHERE I CAN CALL HERE IN THE UNITED STATES ABOUT REPAIRS DONE AT YOUR CALIFORNIA HP OFFICE.  EVERYTIME I CALL I GET INDIA, CHINA, OR THE PHILIPPEANS.  SO YOU TELL ME WHERE YOUR CUSTOMER SUPPORT IS. 

EVERY TIME ONE OF THESE COMPUTER GIANTS GETS THE OPPORTUNITY TO DESTROY CUSTOMER RELATIONS YOU CERTAINLY DO IT WELL.


I WILL NEVER BUY ANYTHING HP AGAIN.

 

THANK YOU FOR NOTHING.

2 REPLIES 2

‎01-15-2011 11:12 PM

HP Recommended

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below. 

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

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‎01-16-2011 12:35 PM

HP Recommended

Wow same crap just written differently and i won't use your website for my complaints.  I will be speaking over the phone to the HP Corporate offices on Monday.

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