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KO331
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Termination of Smart Friend subscription

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Microsoft Windows 10 (64-bit)

I would like to know how to terminate Smart Friend subscription.

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Riddle_Decipher
HP Support Agent
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@KO331 Greetings from the HP Community!

Here's all you need to know about the HP Smart friend services: click here for details.

 

Also, here's a the terms & conditions for the same:

 

Returns and/or refunds of prepaid services are dictated from the original place of purchase return policy. Either HP or Customer may terminate this Agreement by providing at least thirty (30) days prior written notice to the other party... for mode details: click here - search for "termination".

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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KO331
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Message 3 of 4
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Thank you for your advice. The contract says, "The Customer may terminate the Agreement
directly with HP, by submitting a cancellation in writing to the address or calling the number
provided below." - but I can't find the address to write to. Is there e-mail address to do?

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asmita6658
HP Support Agent
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Message 4 of 4
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Hi @KO331

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation