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UNC_FLINT
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Message 1 of 7
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The madness starts all over again.

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Well it has started again.

 

A few hours ago I logged in as per normal.

 

Toaday my user name, password and ID are all unknown.  Forgotten password?  The email address is invalid.

 

So I create another parallel ID using the unknown email address and unknown password and a slight variation on the screen name, and here I am.

 

So how do I get my old login back?  Merge / Remove this one?

 

6 REPLIES 6
kevin-t
Retired
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Message 2 of 7
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@UNC_FLINT

 

Your original account, CLINT_FLICK, is still there and I do not see any issues with it. I've forwarded this to our forum admin who should be able to take a deeper look into what is going on here.


I work on behalf of HP
UNC_FLINT
Author
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Message 3 of 7
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Thank you.

 

I am editing this, to add this...

 

I switched from W10 to Debian, and only logging in with my old credentials, IE: the login page came up with my email and password saved from a previous session as my old self, and I am logged in as the NEW ID.

 

Therefore whatever OS I use and even manually enter the login details I get the new, so it suggests the problem is at the login server end, rather than mine.

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CF4
Level 9
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Message 4 of 7
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AAnd I'm back.

 

Whatever magic wand was was waved, worked.

 

Thank you.

 

Has all my history been merged?  Any Thanks or whatever carried over?

 

 

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Bill_F
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Message 5 of 7
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Hey @CF4

I'm glad it is working for you again. But I'm sorry, we can't merge accounts.

 

bill

I am an HP employee
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CF4
Level 9
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Message 6 of 7
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Understood.
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teddux
Level 3
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Message 7 of 7
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I included a youtube link in a post and hp deleted it:

http://www8.hp.com/us/en/terms-of-use.html

 

"Links To Third-Party Websites

We think links are convenient..."

 

Goodbye!!!

<24Hr. member!!!

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