Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 1
Message 1 of 2
Flag Post

The worst customer service EVER!!

HP Recommended


HP has the WORST CUSTOMER SERVICE EVER and I did think anyone could beat bestbuy! I've been on hold for over 30 minutes waiting for a manager. I've had problems with a officejet printer (that's under warranty) and they want to send me a refurbished, open boxed printer as a replacement!!!! Are you kidding me!!!! I didn't buy a refurbished, open box printer when I bought this one why should I settle for one now!!!! The next time I will not buy HP and deal with the idiots in their customer service dept. I was told they needed a credit card number in order to send a new printer in the event I didn't return the old one after refusing the refurbished printer they still charged my credit card for what I dont have a clue(and I've been on hold for 45 minutes now).BUYER BEWARE !!!!!!

Tags (1)
1,058 863 11 83
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

If you have other questions and concerns, please feel free to send me a private message.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation