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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-27-2012 04:31 AM

HP Recommended

I have just spent over an hour trying to post a question to the support forum and have been unable to do so. I get an error telling me to correct the highlighted errors and try again. THERE ARE NO HIGHLIGHTED ERRORS. It is just a simple post with a subject line and body text. The error message doesn't tell me anything helpfull and I was unable to post my problem.

 

I've noticed a couple of other annoying things about this site too. For one thing, I log onto the HP web site and when I go to the forums I find that I have to log on again. What's with that?

 

Then I have to really look around to find out how to post a question. I get the feeling that you would rather people didn't post questions to the forum because you've done a good job of hiding the links to post a question. A user really has to search for it. And then you wind up getting an error and can't post anyway.

 

So guess I'm going to have to call HP supprt rather than trying to solve my problem through your web site.

 

This site has a TERRIBLE user interface.

1 REPLY 1

‎09-27-2012 11:10 PM

HP Recommended

Hello,

 

If you are having technical troubles I suggest using another browser like Chrome or Firefox otherwise you can find tips for navigating the community here.  🙂

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