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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2025 11:06 AM

HP Recommended
Product: HP Smart Tank 7602 All-in-One

This is the second try with the HP Smart Tank printer. I am done with any HP product. Having to use an app to print is such a pain in the ass. It is impossible to get anyone on the phone for help. Who has time for this nonsense?! I will be returning my printer for a full refund and washing my hands of this annoying company!

1 REPLY 1

‎02-07-2025 10:11 AM

HP Recommended

Hi @vcarpenter,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you.


We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

To better assist you, could you please share your printer's serial number or product number with us via private message? 

 

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Vince_0406

 

I am an HP Employee

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