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Shanester
Level 5
237 135 1 20
Message 1 of 3
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Trouble logging in

HP Recommended
Envy 17-u108ca
Microsoft Windows 10 (64-bit)

Greetings,

 

Every time I click the "Log in" link, it doesn't log me in. I get taken back to the previous screen, and I have to click it a second time to log in. Does anyone else have this issue?

 

It happens in Microsoft Edge and Internet Explorer. I've tried clearing the cookies, but it didn't help.

 

Thanks,

Shane.

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kevin-t
Retired
Retired
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Message 2 of 3
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HP Recommended

@Shanester

 

Are you receiving any error message or is it just the browser going back to the previous page?


I work on behalf of HP
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Shanester
Author
Level 5
237 135 1 20
Message 3 of 3
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HP Recommended

I"m not getting an error message. I get booted back to the previous page, where I have to click the "Log in" link again.

 

Shane.

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