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f1charlie
Level 1
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Unable to access message options

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On my home PC (Vista) I am unable to access the message options on any of my posted messages (edit message, subscribe, etc).  I have the latest versions of IE, Firefox and Chrome, but the message options pop-up does not appear on any of those browsers.  However, when I use my work PC with IE8, message options works fine.

 

Any ideas?

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WyreNut
Level 15
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Hmm, could this setting be the problem?

 

On the machine that isn't popping up, check this setting in you "User Settings" for the Forum:

 

"Your user name (blue link)/Resources & Settings/User Settings/Preferences/Display

 

There is a checkbox for "Display Menus Dynamically with Mouse over"  Is this checked?  If not, check it and click "Save" at the bottom of the page.

 

WyreNut

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f1charlie
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Thanks for the reply.  Unfortunately that checkbox is checked :Crying:

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WyreNut
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And if you uncheck it, then Save?

 

Sounds like a popup  blocker working overtime?  Internet security settings set too high? 

 

This is a strange one...

 

WyreNut

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I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
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f1charlie
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If I try unchecking and saving I get 'An unexpected error has occured' on both home and work PCs. 

 

Only 'Topic options' and 'Options' appear to be affected.

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