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healn1
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Unable to find mouse or use touchpad

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I have an HP Chromebook that is unable to move the mouse and touchpad not working.
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WyreNut
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@healn1 wrote:
I have an HP Chromebook that is unable to move the mouse and touchpad not working.

What have you done to try and fix the issue?

Have you powered off/back on?  Has anything been spilled on it?

 

Do you have anything plugged into the USB port?  Try removing it, then reboot.

 

If less than 1 year old, contact HP directly.

 

To contact HP directly, click this link: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

Outside the USA: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

WyreNut

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healn1
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It's 2 yrs old so HP isn't an option. Nothing plugged in. I have done everything.suggested including a factory reset.
First I had issues with keys sticking, HP fixed that because it happened 10 months after purchase. Not feeling the Chromebook. Not sure what to do now.
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