Upload you own Profile Photo and Error in uploading screenshots

[STANDARD_DEV]

Hi,

My name is Standard and I am new to the HP community. I have a couple of questions:

1. I was just wondering how to upload your own picture as your avatar on your community account.  Is it possible because I didn't see an option to do so.

2. How come when I upload my screenshots, they show up as a triangle symbol after I complete my post?

Thanks for the help!

Kind regards,

Standard

[RodrigoB · Accepted solution]

Hi Standard,

I am a moderator in this forum. When you upload some image in the forum, the system will check this image, searching if it is everything its correct. After the images will apear for you. 

About change your avatar to another image, depend where you are in our ranking level: https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/About-Community-Rank-Levels...

Any doubt feel free to ask me. XD

Thanks for participate in our forum. Continue posting, 

Have a great day. 

[STANDARD_DEV]

Hi Rodrigo!

Thanks for your prompt reply! That clarified things!

However, I forgot to ask one more question: How do you change your screen name? I didn't see an option to do so in my preferences.

[RodrigoB]

No problem. ‌‌

To change the username, we (the moderators) change the username for the users, but with some rules, we can change if:

Your username its the same of your real name.

Your username its the same of your password. 

Or its some insult or bad language. 

If its one of this cases, you can send me a private message, i will see and analise the case and i will answer your request. 

Regards. 😊

[STANDARD_DEV]

Hi Rodrigo,

Thanks for the thorough response!  So far, I like to keep the username the way it is, I was just wondering how it is possible to change it.

However, are you able to help me with the issue i'm experiencing with setting up my HP OfficeJet 3830 printer? I have a post on this if you look through my profile > posts.

- Standard

[RodrigoB]

Unfortunately i cant assist you.  😢

But we will monitoring your post to check if some expert or agent can help you. 😁