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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2016 05:03 PM

HP Recommended

It tells me that there is no internet connection and the fix can not be run.  It says a quick fix was tried but could not fix it.

 

  "The internet connection required for a complete repair of Microsoft Office Starter 2010-English could not be found, a quick fix was performed offline. If your problem persists , connect t the internet and retry repairin this product"

 

well as you can see I am connected to the internet. Now what?  I have tried system restore but only have a 3 day restore point. I used to have months of restore that I could go back to, now wat?

1 REPLY 1

‎11-21-2016 06:48 PM

HP Recommended

Hi,

 

Double post, please use

 

   http://h30434.www3.hp.com/t5/Forum-Feedback-Suggestions/Word-Starter-2010-won-t-open-and-fix-can-t-f...

 

Thanks.

BH
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