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zoso418
New member
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Message 1 of 2
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Wanted to say thanks

HP Recommended

I just purchased & installed an HP multifunction device & was happily surprised that in a reasonable amount of time I was able to get the scanner to function; have yet to print anything aside from the test page, but had been stonewalled (with a Canon & a Lexmark multifunction device alike) on this Windows 7 64-bit since late November, so I appreciate seeing any result other than "Needs Troubleshooting".   

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TechR1
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Message 2 of 2
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HP Recommended

We appreciate you being a valuable HP customer! We couldn't do it without people like you. :generic:

While I am a HP employee, I am not an expert on all our products. When I offer advice, I'm not speaking for HP.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation