My issue is when i go to the Warranty page to see if my computers are in warranty it comes up with and error and it says: The information you provided does not match our records. Please review your entry again and make any necessary edits or contact HPE for more assistance. I have also added the product number in a different location and i get the same error. Can some tell me why this is happening?
So far i have no new information except to call customer service and they have no idea on how to fix the situation, but they can get my serial # for my device and was able to put up the device that way. Can someone just fix the the paper so i don't have to keep calling customer support to find out if my new computers are still covered under the factory warranties. Thank you