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Jaded2020
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Message 1 of 2
288
Flag Post

Warranty dispute

HP Recommended
Microsoft Windows 10 (32-bit)

I have been submitting through fax and online through Warranty Dispute form, my proof of warranty.
case #[edit].

All I get is a automatic email with the case number.

When will I get a response it will be out of warranty if your company continues to ignore me.

What can I Do.

Going back to school now without my notebook.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Jaded2020 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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