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‎12-19-2010 12:35 AM

HP Recommended

I have submitted several warranty requests over the last several weeks. I have received "HP E-mail Support Autoreply" to each of them indicating a response "usually within one hour". However several weeks have passed and NO ONE is responding.

Multiple cases of negligence and/or incompetence is highly unlikely! Is HP preparing to terminate business perhaps and warranty claims are being indefinitely suspended?!

 

Regards,

 

dasanco

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‎12-19-2010 02:05 AM

HP Recommended

Welcome to the HP Consumer Support Community. This is a forum to share feedback and give suggestions relating to the community. If you have additional or direct feedback for HP about their products or services, please use the link below.

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If you have other questions and concerns, please feel free to send me a private message.

Thanks!

SkyX
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‎12-21-2010 06:33 PM

HP Recommended

That's HP for you. Same issue here.

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