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NessPithayut
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Warranty status issue

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4RW02PA
Microsoft Windows 10 (64-bit)

I lust bought my notebook on 15th February 2020(By the agency named J.I.B in Thailand), but the Warranty status details show it has been started from October 11, 2018. What is wrong?

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1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@NessPithayut I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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