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‎06-30-2020 05:58 PM

HP Recommended

Purchased an extended warranty for my notebook before the manufacturers ran out (it just hit the 1 year old mark). I currently have a notice on my account that shows my warranty is expired. Went to the HP dispute link at least 20 times, with my "proof" and received the dreaded hour glass (cube) of death. Any suggestions on how to get this resolved?

1 REPLY 1

‎06-30-2020 07:16 PM

HP Recommended

@SunshineStateCA I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee

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