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Whatismyname
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Warranty

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Hi all,

 

Is HP able to check when you use or bought the item even when you dont have the receipt?

 

Thank you

3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @Whatismyname

 

Welcome to the HP Support Community. I'd be happy. 

 

To better assist you - Was this product purchased directly from HP Store?  

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Whatismyname
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Message 3 of 4
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Hi,

 

 

An authorized reseller.

And besides how do I register warranty over her? Do I need to present any receipt?

 

Thank you!

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,740
Message 4 of 4
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Thanks for replying @Whatismyname

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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