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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-29-2022 11:21 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-d0014

HP says that I don't have a warranty in effect. However, I have a receipt for a HP one year post warranty plan that I bought on 01/24/ 2022. Is that warranty not still in effect? If so, how do I contact a customer representative on the phone? I have tried the option given of sending a picture of the receipt and I have not gotten a response to that

1 REPLY 1

‎10-14-2022 12:33 PM

HP Recommended

@whizkidder2

 

Welcome to the HP support community.

 

I understand that you want to update the printer warranty, I am glad to assist you.

You will have to raise a dispute for the warranty.

Refer to the steps in this document:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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