Web-Tool to Search by Serial/Asset?

[jerry_work_acc]

Hello,
Apologies if this is in the wrong forum.

I was wondering is it possible to do a search by the machines serial number? Although I can search by model, on some machines, for example, there'd be an ATI and nVidia graphics card, and would appriciate if there was a web-tool available that I could get the machines' specifications, by inputting the machines serial or asset number? An example of when it would be especially handy would be after a system refresh, and one of the drivers was missing.

[DaniW]

Jerry,

Thanks for your post. What hp products do you own or are you asking a general question about using such a tool for all hp products? Please clarify.

Thanks

[jerry_work_acc]

I'd be using it to search for multiple HP laptops and desktop PC's.

[DaniW]

If the customer enters his product number into HP.com he can get the following specs… Im not aware of a tool that will give more detailed information. Hardware

Product Name	dv9601TX
Product Number	GT949PA
Microprocessor	2.0 GHz Intel Core 2 Duo processor T7250 featuring Intel Centrino Duo processor technology
Microprocessor Cache	2 MB Level 2 Cache
Memory	2048 MB (2 x 1024 MB)
Memory Max	Up to 4 GB DDR2 (Dual Channel Memory Support)
Video Graphics	NVIDIA GeForce 8400M GS
Video Memory	Up to 895 MB (128 MB dedicated)
Hard Drive	280 GB (160 GB + 120 GB) (5400 rpm)
Multimedia Drive	LightScribe SuperMulti 8X DVD±RW with Double Layer Support
Display	17" WXGA+ High Definition BrightView Widescreen (1440 x 900)
Fax/Modem	High speed 56K modem
Network Card	Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity	802.11a/b/g WLAN Bluetooth wireless networking
Sound	Altec Lansing speakers 3D Sound Blaster Pro compatible sound 16 bit integrated
Keyboard	Notebook keyboard with scroll bar and integrated numeric keypad
Pointing Device	Touch Pad with On/Off button and dedicated vertical Scroll Up/Down pad, volume control, mute buttons, 2 Quick Launch Buttons
PC Card Slots	·         One ExpressCard/54 slot (also supports ExpressCard/34)
External Ports	·         5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards ·         3 USB 2.0 ·         1 VGA port ·         1 HDMI ·         1 RJ-11 modem connector ·         1 RJ-45 ethernet connector ·         Expansion Port 3 ·         S-video TV out ·         2 headphones-out ·         1 mic-in ·         1 IEEE 1394, Consumer IR
Dimensions	28.50 cm (L) x 39.60 cm (W) x 3.16 cm (min H) / 4.18 cm (max H)
Weight	3.55 kg (7.8 lbs)
Security	integrated Fingerprint reader
Power	·         90 W AC Power Adapter ·         8-cell Lithium-Ion (Li-Ion) battery
What's In The Box	HP Mobile Remote Control 2.1 HP Pavilion WebCam with Integrated Microphones

Software

Operating System:

Genuine Windows Vista Home Premium

 

Security and Support:

HP Total Care/Help & Support Center HP Easy Setup HP Software Update SoftThink HDD recovery Symantec Norton AntiVirus Definition Files Update User Guide Documentation

 

Multimedia:

HP Games by Oberon Media (selected countries) HP Photosmart Premier HP QuickPlay Windows 3.2 Muvee AutoProducer Basic Edition (with 20 day trial full version) Roxio Creator Basic

 

Productivity and Finance:

Microsoft Works 8.5 Microsoft Office 2007 Home/Student (60 day Trial) Microsoft Office 2007 Pro (60 day Trial)

 

Internet Solutions:

Adobe Acrobat Reader Macromedia Flash Norton Internet Security (60 days live update) Sun Java VM Wireless Assistant Macromedia Flash MSN Messenger download

Service and Support

Warranty and Support

1 year, parts and labour

[aaronbooker]

Boy, that is really unfortunate.  I am frequently managing remote computers and servers and don't know the model number, but can pull the serial number with various tools.

Dell makes this a LOT easier, unfortunately.  (I have no love for Dell's quality, but they do get this part better)

Aaron

[paflyer]

Aaron,

  You can use the serial number in 'parts store', but it will give you (IF it returns any information) the same basic info as the model number search given to you in the earlier post... meaning all the possible parts on the box but not necessarily what is actually installed on it.

They used to have a page that would do exactly what you are looking for.  I have spent most of the afternoon trying to find it again (in vain) as I am getting ready to upgrade some remote servers and the "as built" parts breakdown would've been VERY nice to have for this project.

Oh well... we can hope they rethink that and bring it back, but the last time I used it was like 3 years ago.

Mike

[SAMH1974]

Hi DaniW

Can you tell me the exact URL your got that report you posted.  I have been look for something like that for ages.  You mentioned HP.com but I dont know where exactly.