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‎06-30-2017 12:06 PM

HP Recommended
Product: HP Officejet 3831
Operating System: Microsoft Windows XP
Could print this morning now says unable to connect to web services although printer is connected to wireless modem - please can you advise what I need to do to print - using instant ink service thanks
1 REPLY 1

‎07-04-2017 10:11 AM

HP Recommended

I'd be happy to help @Andiebish,
 
Please provide me with either you Instant Ink account or the email address you used to enroll. I ask that you do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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