I bought another HP desktop recently and had a problem I could find no answer to on your site nor the web.
I have avoided calling you because of past experiences.
I had to call.
What a pleasant surprise! EXCELLENT SERVICE FROM CALCUTTA.
I am so very pleased. Gargi was superb. She understood my rather complex problem and fixed my computer. I asked her to send me some documentation so I could learn and fix it myself next time. She sent me articles by email that covered the whole thing.
She took immediate "ownership" and was very pleasant, kind and helpfull.
I am so thankful to HP and Gargi for this outstanding and extremly improved service.