cancel
Showing results for 
Search instead for 
Did you mean: 
Georgec21
Level 2
13 10 1 0
Message 1 of 5
800
Flag Post

Whenever I try to sign on Passport, I get an error message, that my sign on ID is invalid, yet when

HP Recommended

When I try to signon I get an error message that the sign on is invalid, yet when I enter "Forgot Sign on ID, I get the same ID, that I tried to use originally.  Georgec21 

 

Thanks,

Georgebob

0 Kudos
4 REPLIES 4
SedonaF
Retired
Retired
1,540 1,111 23 131
Message 2 of 5
Flag Post
HP Recommended

Hi George,

 

It doesn't look like there is a registered user with the name Georgec21. When you registered you picked georgebob as your display name, but when you sign in it may use Georgec21 if you picked that as your username.

 

Was there a different displayed name that you wanted?  I can change that for you if you do.  

 

Let me know 🙂

 

 

Thanks, 

 

Sunshine

0 Kudos
Georgec21
Author
Level 2
13 10 1 0
Message 3 of 5
Flag Post
HP Recommended

I shall use the sign on ID  Georgec21

 

 

Thanks

0 Kudos
SedonaF
Retired
Retired
1,540 1,111 23 131
Message 4 of 5
Flag Post
HP Recommended

Done!  Have a great weekend 🙂

0 Kudos
Georgec21
Author
Level 2
13 10 1 0
Message 5 of 5
Flag Post
HP Recommended

Which browser is prefered by you. I am using IE, is this okay

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation