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AlyssaFro
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Message 1 of 3
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Where, oh, where is my laptop

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HP Laptop - 17z touch optional

Hi,

I ordered my custom made laptop 2/4/20, there have been no updates. When I ask the "bot" it says it has been picked up, but I have no tracking information. It said it was supposed to be delivered on 3/5/20. I just want to know where it is 😞

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 3
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Hi @AlyssaFro

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Screenname789
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Message 3 of 3
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Did you ever get your laptop?

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