I dropped my Instant Ink plan and bought new ink cartridges, but HP is still charging me for the pages I print. I was supposed to get two free months, but HP is still charging me. Why is this? All I get from HP is notices that I owe them money, or that I must pay, and that I must praise them for their service, or rope my friends into this same bad deal. I ditched your Instant link scam...just leave me alone. Please.
No more help needed. I found an actual HP person who could resolve my issue. I didn't;t even need to tell them anything about me or my product; had it all available online. Just like product support is supposed to be. As opposed to this place.