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Muffin_Games
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Why’d my order get cancelled?

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HP Stream - 11-ak1010nr

I recently ordered something from the HP website and I got an email this morning saying my order has been cancelled but I didn’t cancel it. Is there any reason why it was cancelled? 

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Betty0610
HP Support Agent
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@Muffin_Games

 

Welcome to the HP Support Community.

 

I understand. To help you further with this, let us know the country you're residing in.

 

Thanks 🙂


I am an HP Employee

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Muffin_Games
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I live in the United States

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Betty0610
HP Support Agent
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Thanks 🙂 This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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