Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Why does HP make it impossible to cancel & return an order?

HP Recommended

Why does HP make it impossible to cancel & return an order?


right after I placed an order I called (and waited over 2 hours someone to answer the phone) to cancel an order as I did another order with better specs, I was told that it will be cancelled, but it was not and it shipped. I'm trying to reach the return dept, waited over 3 hours and no one answers the phone, if I get thru to sales they tell me it has to be handled by a supervisor, but transfer me to another sales agent....

Basically they make fun if anyone attempts to return something 

HP Support Agent
HP Support Agent
25,586 25,522 1,194 1,238
Message 2 of 2
Flag Post
HP Recommended

Welcome to the HP Support Community!


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation