Word Starter 2010 won't open and fix can't fix it.

[MammaB]

I have installed the word starter 2010 fix from the previous post. When I try to open it the program telles me it cannot fix the program because a internet connection is needed. I am indeed connected to the internet otherwise I couldnt be posting this nor downloading the fix. I would love to have someone come into my system, have a look around and fix this.

[banhien]

Hi,

Please try

1. open the control panel
2. choose programs & features
3. right click on Microsoft Office Starter edition
4. select change
5. Say "yes" to repairing the app.

More options

     http://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_other/microsoft-word-starter-...

Regards.

[MammaB]

sorry baihen:

It tells me that there is no internet connection and the fix can not be run.  It says a quick fix was tried but could not fix it.

  "The internet connection required for a complete repair of Microsoft Office Starter 2010-English could not be found, a quick fix was performed offline. If your problem persists , connect t the internet and retry repairin this product"

well as you can see I am connected to the internet. Now what?  I have tried system restore but only have a 3 day restore point. I used to have months of restore that I could go back to, now wat?

[banhien]

Hi,

Other option: Reinstall it because Microsoft WON'T supply fix for Office Starter 2010 anymore.

Regards.