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sanjeetgupta
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Worst service from HP

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HP laptop 15s-eq0063au
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I had bought one hp laptop from HP online store as per suggest by seles representative Mr Utsav Singh, before buy the laptop I had checked laptop specification and found that the laptop doesn't have ethernet port for network connectivity and same has been discussed over phone, but as per conversation on phone with Utsav he confirmed that the laptop have ethernet port for network connectivity so you can go ahead for buy it.
 
Post confirmation on phone I had payment for laptop and buy it. laptop has been delivered at location on 23rd January 2020. Meanwhile I Called to Utsav Singh and drop an email for my query about ethernet port with laptop images.
 
Same issue has been highlight with ops manager and service head but till now not getting positive response from them.
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Lil_Boy_Blue
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Message 2 of 2
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Hi

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

The spec is here...

https://support.hp.com/gb-en/product/hp-15s-eq0000-laptop-pc-series/30794450/model/33679638/document...

 

Not only is there no ethernet port listed, but the Wi-Fi adapter is a single channel/frequency only and there is only 4 GB of memory.

 

 

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