This is the 2nd time I have called customer service, the 1st time I was on the phone for over 2 hours and now have been on hold for over an hour! I would not buy anything from then ever again. In my opinion their costomer service sucks!
Just to let you know, this portion of the forum is for suggestions on how to improve the message board. Just want to beat the admins from posting that later on. Anyways, have you tried the "Contact HP / Customer Service" portion of www.hp.com ?
HP employee for over a year. Freelance tech support for 11 years.
worked with HP employee for 2 years. Freelance tech support for 11 years.