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frtydonfields
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customer support

I have a problem downloading (specifically a flash player) or elimanating programs.  I went to customer support (obviously NOT) in the US.  Could barely understand the technician.  It did become apparent, however, that there would be no help without money changing hands.  Thanks a lot, HP.  Next time I will buy something else.  But you are not alone.  I was also unable to solict free help from Windows, Google, Adobe, or anyone else.  So much for customer service.

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Retired MrMatthew
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Message 2 of 2
203
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HP Recommended

customer support

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation